Testimonials

Please see a selection of testimonials from our customers below.  These reviews have mainly been given to us via our Facebook page and are open to the public to see. 

Thank you Brett for excellent service and I was very impressed with Jamie & Dave on their level of work carried out. They were extra careful not to knock any of the Victorian tiles off my roof and extremely tidy and made sure my lounge was kept to minimal mess.
Fantastic job all round and have already recommended you to my brother who’s looking at purchasing 2 burners.
Thanks to all of you. – Mary – Smethwick

Today we have had our new stove and surround completed by Sam and Ben at Cosy Stove. We are beyond delighted with the finished result!
From when we booked a quote with Brett through to today’s installation, we have been very impressed by the professionalism of everyone involved. Brett’s knowledge and advice was invaluable in helping us to choose the right stove and surround for our lounge – the price was very reasonable. Sam and Ben worked diligently, ensuring that the job was completed to a very high standard and tidied up brilliantly once it was completed. We can’t thank them enough and would highly recommend Cosy Stove to anyone looking for a stove. Many thanks to you all! – Karen – Bromsgrove

The Cosy Stove Company are simply brilliant. I’m sitting typing this next to a wonderful stove, burning away.  It was a very difficult job for the lads, the house’s previous owners had blocked up the chimney which led to a lot of frustration and extra effort needed. They handled it all, kept us updated at every step and didn’t leave the job until it was fully completed.
I can’t recommend The Cosy Stove Company highly enough. – Chris – Stourbridge

Highly recommend, installation was a professional experience, our installers were fantastic and any mess was kept to a minimum. Our stove looks fantastic! Any communication had a quick response time and service in the showroom was good too. Lots of fireplaces to view prior to purchase. Overall extremely pleased. Can’t wait to use it! – Alison – Rednal

Had our stove installed today by the Cosy Stove Company. The service we received has been excellent from both Brett in the showroom and Sams team with the Installation. The burner looks amazing even better than we had imagined. 5* can’t recommend enough! – Karla – Gornal

We have this stove supplied & fitted by you last year must say professional job no mess no issues have recommended you to our friends & neighbours well done. Thank you. – Michael

Hi Brett it’s Simon Prior. I had a log burner fitted yesterday. Just to say we are delighted with the stove and also we thought all 3 fitters who came out to do the install were very good polite and very professional. I thought I would let you know as its always easy not to bother to say thanks. I will definitely be recommending you to others. Simon & Lynn Prior – Redditch

Brett & his team (Jamie & Dave) have done a fantastic job from start to finish. Brett was great with his knowledge of which burner would suit us. Jamie & Dave were so particular and are perfectionists in what they do. They cleared everything up at the end of the day and left us with no mess. We are so pleased with our new log burner & will recommend this company with no hesitation. Thank you for an amazing job. Ian & Ruth Hardwick

Quick and efficient this company does exactly what it says on the tin. Brett gave excellent advice in the showroom. Andy and Dean were our fitters and were very quick and tidy. I genuinely couldn’t find fault with anything. Very reasonably priced too. Perfect.  Sarah – Redditch

Very professional, excellent communication and a great job. I can’t fault Brett and his team. I love my stove. Adam – Bromsgrove

Really pleased with our stove and the service we received from Brett and the fitters, who did a fantastic job. Thanks so much. Highly recommended. Lisa

I would just like to say Thank you so much, loving it already! Brilliant installers so friendly. Linnet – Stourport

Cannot thank The Cosy Stove people enough…
Great service from start to completion. Brett’s Stove knowledge and Andys installation. 
My lounge is now complete (bar needing to hang a few piccys!).
Extremely happy customer! Emma – Droitwich

Absolutely loving using our fire in this cold weather! Stephanie – Birmingham

Just want to say a big thank you for our beautiful log burner, we love it. we recommend you guys to everyone, such lovely lads that made me feel at ease being on my with 2 kiddies. Pip – Wordsley

Thank you for our fantastic wood burner. Really pleased and the wooden beam is just perfect. Thank you! Emma – Bromsgrove

Thanks so much for all your help and advice. And of course, installing this gorgeous stove. Can’t wait to get the room finished now 🙂 thanks again. Dani – Redditch

Cannot recommend this company more, brilliant service from start to finish, professional and friendly team. Joanna – Redditch

Really delighted with our new log burner installation!! The guys did a great job and Were sooooooo tidy (that’s a big deal!). . Thank you. Clare – Redditch

I absolutely love my new fireplace and I can’t thank you enough! You’ve done a fantastic job and I will highly recommend you xx Kim – Droitwich

Feeling all cosy , warm and ready for Christmas , love my log burner . The best investment I have made this year! Gina – Dudley